I just want to express my gratitude to Haaniem, her kindness and willingness since I registered the claim, only made the claim easier.
It is very rare that a claims clerk is so friendly and helpful and helps without effort.
Thank you very much it is really appreciated.
“I take this opportunity to place on record my sincere thanks and appreciation for the efficient customer service and satisfaction the entire team at Genlib continues to provide.
It’s been a decade of sheer quality service. Your knowledge of Insurance Products is second to none. Your splendid Underwriting skills & prompt claims settlement has enhanced our retention.
Once again, thank you all, in part to Samir Abrahams, and certainly will not hesitate to recommend anyone in need of your products.”
I just want to thank Samir Abrahams for all his friendly help each time I sent thru an amendment or quote. He is always willing to help and go the extra mile. Thank you.
All my interactions with Genlib have been a delightful experience. They are technical, professional and always exceed KPAs. They are user friendly even for remote working from almost anywhere. Onwards and upwards Genlib.
We have been in partnership with Genlib for many years. They constantly prove their worth to us, providing us with exceptional service every time!
I have been dealing with Genlib for the past 8 years . The service I received over the years was and is excellent from quotations to claims and commission queries . It has been a absolute pleasure to be associated with them. The staff are very friendly and professional and always a pleasure to speak to. Thank you Samir, Tasneem and Wilma to mention a few for all your assistance and support in making my task so much easier and less stressful. Looking forward to a better years ahead. THANK YOU.
I would like to take this opportunity to express my satisfaction with the service I always receive from Genlib, especially from Samir Abrahams. The conduct from the staff is always professional and the promptness is unquestioned. It is always a pleasure to approach for a quotation, because more than 90% of the time it is what you are looking for. May they keep up the good work.
For me it is such a pleasure to work with Nicci. She is always so friendly, quick, efficient, and thorough. Thank you!
Your service is ALWAYS excellent.
I love working with Tasneem. She is super quick and always friendly, and her work is impeccable.
I would like to compliment you how awesome this experience has been and how professional and quick your turnarounds are.
Thank you Thank you.. Many could learn from you.
We look forward to many more deals together.
Hierdie is om baie dankie te se vir flinke, vriendelike diens wat ons vanaf julle ontvang –
10 uit 10 vir julle. Lekker dag vir julle almal 😊